Frequently Asked Questions




How do I request a product?

We aren't taking any specific requests for books at the moment. However, we would still like to hear from you and learn what types of books—or specific authors/titles—you’d like to see us stock. Who knows, you may help guide us to our future new favorite books!


How do I place an order?

Add your favorite books to your cart and then checkout. Enter your name, address, and contact details, then choose your payment method. It’s that simple!


What are the TLJ Bookstore delivery times and delivery charges?

Cash on Delivery (COD) is available for Karachi only. We ship nationwide with shipping costs depending on the size and weight of your package. Depending on your location, we deliver most orders within 3-6 working days. For urgent orders leave us a message on any of our social media handles and we'll do our best to accommodate.


How can I cancel my order?

You can cancel the order before we have shipped it by emailing us at orders@tljbookstore.com or leave us a message on our social media handles. 


How do I contact TLJ Bookstore?

For order-related questions, collaborations, and all other queries, please email us at orders@tljbookstore.com or Whatsapp at +923130489719


How do I get notified about new product or back in stock availability?

Receive email notifications of new arrivals to our online bookstore when you sign up for our mailing list or back in stock notifications for specific products.


Do you return/ exchange products?

All sales are final and non refundable. We don't return products once delivered unless they are damaged or you recieved different books than what you ordered. In that case, get in touch with us via our email or Whatsapp and you'll be guided on how to proceed.